9 superb call centers of Delhi!
Outsourcing from counties like USA to countries like India started primarily to provide cost-effective services, as for the same service and same level of quality counties like India worked at much lower cost. Outsourcing helped save time, effort, infrastructure and manpower. Today, India is popularly known as world’s outsourcing hub. With high-end technology and best-of-breed infrastructure, India has now become the world’s most preferred outsourcing location. And in India Delhi and NCR area does a booming business of call centers. Here is a list of all the major call centers in and around Delhi.
EXL
Exl is a Delhi based company, headquartered in New York and employees approximately 9000 professionals currently. It has seven world class service delivery centers based in different parts of India. According to a recent survey by Nasscom, it is the largest third party IT-enabled service (ITES) company in the country in terms of revenues as per the Generally Accepted Accounting Principles (GAAP) of the US.
For more information about this company log on to http://www.exlservice.com/
Address: 82, Wazirpur Indl Area, New Delhi, New Delhi - 011 39543666
CONVERGYS
Convergys is a Cincinnati based company (founded in 1998) which has about 74000 employees in 30 countries, in call centers and business back-office operations. The 3 major clients of Convergys are AT&T, Sprint Nextel and DirecTV which accounted for about 33 percent of its revenue as in 2006. The primary services provided my Convergys are:
• Customer Care: inbound and outbound sales, marketing, and support at more than 75 call centers.
• Employee Care: benefits and payroll operations, staffing and training.
• Information Management Group: bill processing and software for telecommunications companies.
For more information about this company log on to http://www.convergys.com/
Address: G. F. DLF Cyber Greens, DLF Phase 3rd, Gurgaon, Haryana 122002
0124 2563500
GENPACT
Genpact, formerly GE Capital International Services (GECIS), a GE affiliate and India’s largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. It provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey.
For more information about this company log on to http://www.genpact.com/
Address: 22A, Sector 18, Gurgaon – 122002
IBM Daksh
IBM Daksh was created just over 5 years ago and but with the latest outsourcing model and a robust platform to deliver the best, it has become a global leader in BPO industry. It uses the six-sigma methodology for improved performance.
For more information about this company log on to http://www.daksh.com/
Address: 186,Phase I, Udyog Vihar, Gurgaon - 0124 2439816
VCustomer Services India Pvt Ltd
vCustomer is a leading US-based provider of contact center and technology support services; It has two locations in India. vCustomer provides contact center solutions that include customized agent desktops, unique CTI integration, and real-time web based reporting capabilities of desired service level metrics. Founded in 1999, vCustomer has grown and prospered through its unflinching commitment to its customers.
For more information about this company log on to http://www.vcustomer.com/
Address: B-1/G-3, Mohan Co-operative Industrial Estate, Mathura Road, Delhi,New Delhi,INDIA 110044
iENERGIZER
iEnergizer is one of the largest and most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based & web based processes as well as provides back office support in Finance, Banking, HR, Claims processing- Insurance, Healthcare etc. to leading Fortune 500 companies around the world.
For more information about this company log on to http://www.ienergizer.com/
Address: A-37, Sector 60, Noida 201 301-U.P (Near Police Station Sector-58 Noida). Phone, 0120-3245852 / 3245853
INOX GLOBAL SERVICES LTD.
INOX Global Services Limited, also known as IGSL (acronym) is a private company with 250 seats operating on 24*7 basis and providing services from India to major clients in Americas, Europe, Australia etc. It provides multilingual services both for inbound and outbound calls and is equipped with latest technology using dialer, ACD, Voice logger etc.
For more information about this company log on to website: http://www.inoxgsl.com/
Address: 1ST-2ND Floor, Tower B, Global Business Park
Gurgaon Mehrauli Road
Gurgaon (Haryana) 122016
MEGAMIND
Megamind is a renowned HR solutions company based in New Delhi, India. It was established in the year 2000.It provides a large range of services which includes workshops, and seminars that focus on the dynamic relationship between attitudes and skills as tangible, practical tools. These training programs are designed to deliver the necessary tools and techniques to foster both professional and personal development.
For more information about this company log on to Website: http://www.megamind.in/
Address: P-34, South Extension Part II New Delhi, Ph 51635141/51635142
WIPRO SPECTRAMIND SERVICES PVT. LTD.
Wipro BPO Solutions Limited was founded in 2000 as Spectramind eServices Pvt., Ltd. and changed its name to Wipro Spectramind Services Private Limited in 2002. Further, it changed its name to Wipro BPO Solutions Limited in 2005. The company is based in New Delhi, India with additional offices in India, the United States, and the United Kingdom.
For more information about this company log on to http://www.wiprospectramind.com/
Address: 239, Okhala Industrial area, Phase III
New Delhi 110020
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